Patient Requests for Appointments, Medication Refills, Supplies, or Records

    NON-Emergency requests for things like medication refills or Durable Medical Equipment (DME) supplies should be made directly through your pharmacy or equipment supplier. Medical Records requests can be made through our office.

    If your request is an emergency, please call 911.


    Pumps and Sensors

    Request your Appointment through our office.

    • Please note that this email is NOT monitored and an associate will contact you directly.
    • Contact Your Preferred Pharmacy and they will notify your Doctor with your request and any needed prescription requirements.
    • If your pump or sensor is supplied through a pharmacy, please contact your Preferred Pharmacy and they will contact your Doctor directly.
    • If your Pump or Sensor is provded through a Durable Medical Equipment (DME) supplier, please contact your Supplier directly to process your order.

    Patient Resources

    Our Health Forum is a starting place to improve your diet, lifestyle, and overall well being. Want to learn more about conditons related to diabetes?  Visit our Diabetes Education section to learn more about nutrition counseling for diabetes, chronic kidney disease, and weight control.

    Planning Healthy Meals

    Planning healthy meals is a beginning to better health. Learn more about foods you can enjoy and stay fit! Click here to download your guide.

    Balancing Your Plate

    You don’t have to completely change your diet to eat healthier. A lot of people with diabetes find it helpful to have some basic guidelines to think about when planning their meals. Click here to download your guide.

    Planning Healthy Portions

    Stay on track with your portions by using this quick guide to estimate portion sizes and carbs. Practice can help you choose portion sizes that provide the amount of carbs you need. Click here to download your guide.

    Diabetes Prevention

    Learn More

    Diabetes Treatment

    Learn More

    Trusted by Patients

    Dr. Carlos Arauz Pacheco, MD

    Learn More About Dr. Arauz-Pacheco's Biography, Specialities, and Certifications

    Dr. Carlos Arauz-Pacheco, MD is an Endocrinologist who has practiced in the Dallas area since 1994. He has expertise in several areas such as Diabetes Mellitus, Type 1 and Type 2, Hyperlipidemia, Obesity, diseases of the Thyroid Gland, Adrenal Glands and Pituitary Gland, Polycystic Ovary Syndrome, Parathyroid Disease, and Osteoporosis. He has ample experience in the management of Insulin Pumps, Thyroid Ultrasound, Thyroid Biopsies, among others.

    Dr. Dan Lender, MD

    Learn More About Dr. Lender's Biography, Specialities, and Certifications

    Dr. Dan Lender, MD is a Endocrinology, Diabetes & Metabolism Specialist in Rockwall, Texas with over 35 years of experience in the medical field.

    Learn More About Pauline Pagel's Biography, Specialities, and Certifications

    Polly has been a Registered Nurse for 30 years with experience in Emergency Room Nursing and Intensive Care Nursing at Parkland Hospital in Dallas.


    12606 Greenville Ave, #215
    Dallas TX 75243

    Hours: Mon-Thu 8:00 am-5:00 pm
    Fri: 8:00 am-Noon

    (214) 736-2445 office
    (214) 736-2458 fax


    890 Rockwall Pkwy, #102
    Rockwall TX 75032

    Hours: Mon-Thu 8:00 am-5:00 pm
    Fri: 8:00 am-noon

    (214) 736-2445 office
    (214) 736-2458 fax